Effective Date: 1st March 2025
At Walstar Castle View, we are committed to providing our guests with the best experience. Please carefully review our refund policy before making any bookings or payments.
1. Eligibility for Refund
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Refund requests must be made within the specified period of 48 hours before the check-in date.
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Only cancellations made in accordance with our cancellation policy are eligible for refunds.
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Refunds will not be issued for no-shows or late cancellations.
2. Booking Cancellation Refunds
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Cancellations made at least 48 hours before check-in will receive a full refund.
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Cancellations made within 48 hours of check-in will incur a cancellation fee equivalent to one night’s stay.
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Refunds for cancellations will be credited to the original payment method within 6-7 working days.
3. Non-refundable Charges
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Any service charges, taxes, or additional fees incurred during the booking process may not be refundable.
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The hotel reserves the right to charge for any damages or misuse of hotel property during your stay, and such charges will be deducted from any refundable amounts.
4. Refund Processing
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Refunds will be credited to the original payment method used during the booking with 6-7 working days.
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Any transaction fees or banking charges incurred during the refund process will be deducted from the refund amount.
5. Exceptions
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Refunds will not be issued in cases of misuse of hotel property, violation of terms and conditions, or fraudulent activity.
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Force majeure events, including but not limited to natural disasters, pandemics, or unforeseen circumstances, may affect the eligibility for refunds.
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Refunds are not applicable for early departures.
6. Contact Information
For any refund-related queries, please contact us at:
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Hotel Name: Walstar Castle View
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Email: info@walstarcastleview.com
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Phone: +91 878819260, +91 9665784568
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Address: Near Waghbil Chowk, Panhala, Kolhapur, Maharashtra 416201
Thank you for choosing Walstar Castle View. We look forward to welcoming you!